In today's data-driven landscape, essential insights are hidden embedded in every client interaction. Leveraging the power of artificial intelligence (AI), businesses can now seamlessly analyze call transcripts to unearth actionable business intelligence. AI-powered tools can identify customer feedback, highlight key themes, and even predict future… Read More

HMRC's Code of Practice 9 (COP9) outlines the structure for how individuals can effectively resolve tax concerns with HMRC. It provides a comprehensive system for managing these matters, aiming to secure fair and reasonable outcomes for every parties involved. Fundamental elements of COP9 include: Interaction with HMRC through structured channel… Read More